PRIVACY POLICY

We will not sell, rent, loan, trade, or lease any personal information collected by us for commercial purposes, including application forms, download requests or email lists.

Resale or Disclosure of Information to Third Parties

We will not sell, rent, loan, trade, or lease any personal information collected by us for commercial purposes, including application forms, download requests or email lists. However to be able to provide the services we do we need to share your data with IRD and Charity, and we may also be required or permitted by law to disclose certain information to government agencies.

 

Usage Information Collected by Our Website

We collect information about how people are using our website in order to improve the value of our website and the materials available on the web site.

 

Cookies and Tracking

Like most websites, we use cookies. Cookies are small text files which are sent from a web server to your browser and stored on your device.

Any information we gather from cookies is collected for the sole purpose of improving our offering and developing our services to best suit your needs. Most browsers are set to accept cookies automatically. However, you can change your browser settings so as to be notified when cookies are being sent, decide on a case-by-case basis whether to accept or decline cookies or exclude them altogether. However, in this case, you may not be able to make full use of some areas or features of our website.

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Security of Your Data 

We will securely store and protect any private data we have in regards to the preparation of Claims by securing storing and protecting your data using industry best practice solutions.  These include storing your data in a 24/7 secure data center in New Zealand and training all of our staff in the importance of maintaining confidentiality of client information.

 

Retention of Your Data

NZ law states that we must retain copies of your personal data for up to 7 years. Information no longer required is disposed of by secure destruction.

 

Privacy of Your Data

We will ensure that all client information is held as private and confidential. Information collected in writing and/or verbally for preparing Claims can and may be used for internal auditing purposes by us, provided to IRD for external auditing purposes, and used for any other purpose authorized by you.

 

Communication

All communication between us and you is logged for security purposes. Telephone conversations between you and us may be recorded. This information is never given, sold, leased or otherwise disclosed to any third party, unless expressly required or permitted by law.

 

Access to Your Data

You may view all your data and communications with us at any time during normal business hours by contacting our help desk.

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